Terms of Service

These Terms of Service ("Terms") govern your use of Traxfin ("Service"), a SaaS platform. By accessing or using our Service, you agree to these Terms. If you do not agree, you may not use the Service.

1. Services Provided

Traxfin provides tools for managing personal and household finances. Features include budgeting, finance tracking, financial reporting, and related services to help you achieve financial clarity. We reserve the right to update, modify, or discontinue certain features to improve the platform and user experience.

2. Accounts and Registration

To access the Service, you must create an account and provide accurate, up-to-date information. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately if you suspect unauthorized access.

3. Subscription and Payment

The Service may require a subscription fee. By subscribing, you agree to the following:

  • All fees are billed in advance, as per the subscription plan selected.
  • Subscriptions automatically renew unless canceled before the renewal date.
  • We may update subscription fees upon prior notice. Continued use constitutes acceptance of new fees.
  • Refunds are subject to our refund policy, as outlined on the platform.

4. Service Level Agreement (SLA)

Traxfin aims to provide 99.9% uptime for its Service. However, we are not responsible for unavailability due to:

  • Planned maintenance (we will notify you in advance).
  • Unforeseen circumstances, such as internet outages or natural disasters.
  • Third-party service interruptions beyond our control.

5. User Responsibilities

As a user, you agree to:

  • Use the Service only for lawful purposes and in compliance with all applicable laws.
  • Not attempt to disrupt or compromise the security of the platform.
  • Not misuse or share your subscription access with unauthorized users.

6. Data Ownership and Privacy

You retain ownership of all data you input into the platform. By using the Service, you grant us a license to process your data solely to provide the Service. Our handling of your data complies with our Privacy Policy.

7. Intellectual Property

All content, software, and intellectual property associated with the Service remain the exclusive property of Traxfin. You may not copy, modify, or distribute any part of the platform without explicit written consent.

8. Termination of Service

We reserve the right to suspend or terminate your access to the Service if:

  • You violate these Terms.
  • Your subscription payment fails and is not resolved within the grace period.
  • We determine that your account activity poses a security or legal risk.

9. Limitation of Liability

Traxfin is not liable for indirect, incidental, or consequential damages arising from your use of the Service. Our maximum liability is limited to the subscription fees you have paid in the preceding six months.

10. Changes to These Terms

We may update these Terms from time to time. You will be notified of material changes, and continued use of the Service constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws of Indonesia. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in Indonesia.

12. Contact Us

If you have any questions or concerns about these Terms, please reach out to us via our Contact Page.